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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (TZS)
Remote Area Delivery 48,680.00 TZS
Remote Area Pickup 48,600.00 TZS
Dry Ice (UN1845) 24,300.00 TZS
Lithium Batteries Section II (PI966, PI969) 11,150.00 TZS
Oversize Piece 204,000.00 TZS
Non-Stackable Pallet 382,500.00 TZS
Address Correction 24,300.00 TZS
Elevated Risk 48,600.00 TZS
Restricted Destination 72,900.00 TZS
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (TZS)
Remote Area Delivery 26,500.00 TZS
Oversize Piece 102,000.00 TZS
Non-Stackable Pallet 191,250.00 TZS
Address Correction 10,650.00 TZS
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.